Terms and Conditions
This website is operated by Jeulia Trading co., Limited. The following terms and policies are for the protection of consumer rights and the orderly processing of personalized products. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. By using this site, you agree that access to, use of this site, and any purchases made on this site are subject to the terms and conditions in this legal notice, and other applicable laws (refers to the law of Hong Kong). Drawmade.com reserves the right to change or modify any of the Terms and Conditions or any policy and/or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following modifications of the terms will constitute your acceptance of such changes or modifications. Frequently reviewing these Terms and Conditions and any other applicable policies is recommended. If you do not agree to these terms and conditions, please do not use this site.
INTELLECTUAL PROPERTY
Trademark information
The trademarks, logos, and service marks, such as “Drawmade” (the “Marks”) displayed on this Site are the property of Drawmade.com, or our suppliers and partners. You are not permitted to use the Marks without the prior written consent of Drawmade or such third party that may own the Marks.
Copyright information
The content, organization, images, design, compilation, software, text, graphics, digital conversion and other matters related to the Site are protected under applicable copyrights and other proprietary (including but not limited to intellectual property) rights. The Materials and Services on this Site, as well as their layout and design style, are protected by copyright, trademark, and/or other intellectual property laws. Any unauthorized use of the Materials or Services at this Site may violate such laws and these Terms of Use. Except as expressly provided herein, Drawmade does not grant any express or implied rights to use the Site, Materials and Services.
USE OF OUR SITE
You the consumer are allowed to print, or electronically copy portions of the site for the sole purpose of placing orders with Drawmade.com or purchasing Drawmade.com's products. Any other use is prohibited, including but not limited to the reproduction, distribution, display or transmission of the content of this site, unless authorized by Drawmade.com. You agree not to modify or delete any notices from materials downloaded or printed from Drawmade.com or its affiliates.
USER-SUBMITTED ARTWORK AND CONTENT COPYRIGHT
By uploading or submitting any logos, team crests, images, photos, or text (the "User Content") to Drawmade.com for customization, you represent and warrant that you own or have the necessary licenses, rights, and permissions to use and authorize Drawmade.com to use such content for production. Drawmade.com undertakes no responsibility to verify the trademark or copyright ownership of any User Content. You agree to indemnify, defend, and hold harmless Drawmade.com from and against any claims, losses, or legal liabilities arising from intellectual property infringement related to your submitted artwork.
PRODUCT AVAILABILITY
We do our best to be accurate about the availability of products on our site; however, sometimes an item may go out of stock and may no longer be available for sale before we are able to make an indication on the Site. If the item you purchased is no longer in stock, we will contact you to discuss possible options and make the necessary accommodations. At Drawmade.com we work very hard to fulfill all orders, however, we do not guarantee the availability or quoted delivery or processing time of any product displayed on this site. We reserve the right to discontinue the sale of any product listed on Drawmade.com at any time without notice.
ESTIMATED DELIVERY
Sometimes with the volume of orders we receive, we are unable to fulfill the order in the estimated time. If this happens, we will attempt to notify you of the delay. While we make every attempt to avoid delays, we do not guarantee exact delivery dates.
PROMOTIONS AND COUPONS
Drawmade coupon codes are subject to expire without notice. Drawmade will not accept expired coupon codes even if they are linked from third-party sites. Coupons will not be applied to bundled items, premium gifts, or special items. Coupons may not be applied to sale items and cannot be combined with any other offer.
FREE GIFTS
Free gifts are limited in quantity and subject to availability. Drawmade reserves the right to substitute a comparable free gift, without notice, if the selected free gift is not available.
PRICING ERRORS
Drawmade.com strives for accurate pricing, but typographical or system errors may occur. We reserve the right to correct any errors and do not honor inaccurate prices. If an item is listed incorrectly, we may contact you, cancel the order, or require payment of the difference if already shipped. Pricing is subject to change without notice.